Our Privacy Policy
At Casino Swansea, we understand the importance of protecting personal information and respecting your online privacy. This Privacy Policy explains how personal data may be collected, used, stored, and protected when you use our services.
Personal Information We Collect
When you register for an account, you may provide personal details needed to create and manage your account and verify your identity. This may include:
Your name
Email address
Password, securely stored using appropriate security measures
Date of birth
We may also collect information about your device and browser when you access our platform, such as your operating system, browser type, and IP address.
Device and Browser Information
To maintain compatibility and provide reliable performance, we may collect technical information about the devices and browsers used to access our services. This may include:
Device model, such as a smartphone or tablet
Operating system and version
Browser type and version
This information helps us maintain platform functionality and improve the overall user experience.
Usage Analytics and Behavioural Data
We may collect information about how users interact with our platform to improve services and identify technical issues. This may include:
Features and sections accessed most frequently
Time spent using the platform
Errors, technical issues, or performance-related events
This information can help us improve functionality, usability, and platform performance.
Cookies and Tracking Technologies
We may use cookies and similar technologies, including pixels, tags, and other tracking tools. These technologies can help us:
Recognize returning users
Remember preferences and account settings
Analyze platform performance
Measure the effectiveness of promotional communications and advertising
You can manage certain cookie preferences through your browser settings. Disabling some cookies may affect the functionality of particular platform features.
Communication Preferences
We respect your preferences regarding communications. Depending on your account settings and applicable regulations, you may receive:
Updates about new features or services
Newsletters and service-related communications
Notifications about promotions or special events
Where applicable, communication preferences can be adjusted through your account settings.
Data Storage and Retention
We take appropriate measures to protect personal information during storage and transmission. Security practices may include encryption, access controls, and secure communication protocols.
Personal information may be retained for as long as necessary to:
Maintain and authenticate your account
Provide and improve our services
Meet legal and regulatory obligations
Resolve technical or security issues
Security and Account Protection
We use appropriate security measures to help protect accounts and personal information. These may include:
Secure password storage
Session management controls
Platform updates and security patches
Access restrictions for sensitive information
You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, contact customer support promptly.
Your Rights Regarding Personal Data
Depending on applicable privacy laws, you may have rights regarding your personal information, including:
Access: Request access to personal information held about you.
Correction: Request correction of inaccurate or outdated information.
Deletion: Request deletion of personal information where legally permitted.
Data Managem
