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Privacy Policy

Casino Swansea Privacy Policy

At Casino Swansea, we are committed to protecting your personal data and maintaining appropriate security measures to provide a safe and reliable environment for our services.

What Personal Information We Collect

When you create and use an account with Casino Swansea, we may collect information required to provide our services and maintain account security, including:

  • Name

  • Email address

  • Account password, stored using appropriate security measures

  • Date of birth

  • Information required for identity and age verification

This information may be used to manage your account, verify your identity, process requests, and meet applicable legal and regulatory obligations.

Device and Browser Information

When you interact with Casino Swansea, we may collect technical information about the device and browser you use, including:

  • Device type

  • Operating system

  • Browser type and version

  • General technical information about your connection

This information helps us maintain compatibility, improve performance, identify technical issues, and support platform security.

Usage Analytics and Behavioural Data

We may collect information about how users interact with the platform, such as:

  • Time spent on the platform

  • Pages or features accessed

  • Technical errors and system events

  • General usage patterns

Where appropriate, analytics information may be processed in aggregated or otherwise privacy-conscious form to help improve the platform and user experience.

Cookies and Tracking Technologies

Casino Swansea may use cookies and similar technologies to support essential functions, remember preferences, maintain account sessions, improve security, and analyze platform performance. These technologies may include:

  • Login and session cookies

  • Preference cookies

  • Analytics and performance cookies

  • Security-related technologies

Cookie preferences can be managed through available consent controls and browser settings, subject to the functionality required for the platform to operate correctly.

Communication Preferences

We respect your communication preferences. You may be able to manage which types of notifications and promotional communications you receive through the available account settings. Where required, communications will be sent in accordance with applicable data protection and electronic communication requirements.

Data Storage and Retention

Personal data is stored using appropriate technical and organizational safeguards. Information is retained only for as long as necessary to provide services, maintain account records, meet legal and regulatory obligations, resolve disputes, prevent fraud, and protect the security of the platform.

When personal information is no longer required, it may be securely deleted or anonymized in accordance with applicable requirements.

Security Measures

Casino Swansea uses appropriate security measures to help protect accounts and personal information against unauthorized access, alteration, disclosure, or loss. These measures may include:

  • Secure password practices

  • Encryption and protected data transmission

  • Additional authentication measures where available

  • Regular security monitoring and maintenance

  • Measures designed to detect and prevent suspicious activity

Users are also responsible for keeping their account credentials confidential and should report any suspected unauthorized access promptly.